SwipePlan

Support

Need help?

Email john@thoughtlessmarketing.com. Include your device model, operating-system version, SwipePlan version, and what happened. Do not include private task text or attachments.

Testing the mobile beta?

Send structured beta feedback. The message template asks for the details needed to reproduce an issue. Screenshots are welcome, but remove private task text first.

Common questions

Where is my data?
SwipePlan stores your plan in private local app storage by default. If you sign in and activate Cloud Pro, an account-linked copy is stored with SwipePlan’s cloud provider for backup, recovery, and cross-device sync.

Can I choose fewer than my limit?
Yes. After picking one or more cards, choose “Done” or “Lock in my day.”

What does defer do?
It removes the task from today and returns it to the queue without marking it complete.

How do I save a copy of my task history?
Open Settings and choose “Export my data” to create a readable JSON copy. The current export does not include attachment file contents and is not an in-app restore package.

How do I sign in?
Open Settings, enter your email in Cloud backup, and use either the secure email link or the one-time code. The local planning features never require sign-in.

What happens offline?
Your local plan keeps working. When Cloud Pro is active, changes wait on the device and synchronize after the connection returns.

How do I delete local data?
Open Settings and choose “Erase all local data.” This affects only that device and does not delete a separate cloud account.

How do I restore or cancel a purchase?
Open Settings and use “Restore purchases” or “Manage subscription” in the SwipePlan Pro card. Store refunds and cancellation timing are controlled by Apple or Google.

Delete individual or local data

Delete an individual task from its task editor. If Cloud Pro is active, that deletion is removed from the synchronized cloud copy during the next sync. Delete attachments from the same editor to remove their synchronized copies.

To erase all SwipePlan data stored on one device without deleting the cloud account, open Settings and choose “Erase all local data.” The cloud copy and any store subscription remain available until you delete the cloud account or cancel the subscription separately.

Delete a SwipePlan cloud account

In the app, open Settings → Cloud backup → Delete cloud account. This permanently removes the cloud account and its synchronized task data and files. Your local plan remains on that device unless you erase it separately.

If you no longer have the app, email john@thoughtlessmarketing.com from the address used for SwipePlan and request cloud-account deletion. We may send a verification link before completing the request. Do not include task text or attachments.

Important: deleting a SwipePlan account does not cancel an App Store or Google Play subscription. Cancel the subscription separately in your Apple or Google account.

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